Identified - We are tracking reports of "Forbidden" errors during Office 365 backups caused by a recent Microsoft Exchange Online behavior change. This affects specific tenants and mailboxes using EWS.
Exchange Online jobs may show User Mailboxes reporting a Mailbox Status of: Throttling from Exchange, Failed to process mailbox due to [The request failed. Forbidden]
Completed -
The scheduled maintenance has been completed.
Mar 28, 08:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 07:00 UTC
Scheduled -
We will be doing quick maintenance to ensure the best experience for our customers.We will be back shortly and operations that were in progress will immediately resume.
Mar 25, 08:02 UTC
Resolved -
This incident has been resolved.
Mar 24, 13:16 UTC
Monitoring -
We experienced a temporary performance degradation that affected some Office 365 backup jobs over the weekend. The issue has already been resolved, and all backups are now running as expected. We will continue to monitor the system to ensure ongoing stability.
Mar 23, 06:08 UTC
Completed -
The scheduled maintenance has been completed.
Mar 21, 08:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 07:00 UTC
Scheduled -
We will be doing quick maintenance to ensure the best experience for our customers.We will be back shortly and operations that were in progress will immediately resume.
Mar 18, 08:02 UTC